How To Handle Workplace COVID-19 Complaints

COVID-19 safety expert Teri Morning will show you how to handle the slew of complaints that COVID-19 has produced for today’s workplace. You will learn how to successfully address employee concerns with legally compliant answers.

Topics Covered:

  • What process should you follow to triage COVID-19 problems?
  • How are you required to address safety complaints?
  • How should you handle COVID-19 ADA accommodations?
  • How can you address vaccination objections?
  • What factors should you consider for COVID-19 workers’ compensation claims?
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INFORMATION
Training Overview

How to fix COVID-19 complaints? Learn how to address employee concerns.

As COVID-19 mask restrictions ease and workplaces rebound, employee complaints are increasing. Some people fear for their safety, while others want to abandon all precautions.

New and changing rules, procedures, and laws sowed confusion and generated a mixture of agreement and pushback among employees. Organizations have scrambled to keep up, causing human resources professionals to face the brunt of complaints from team members.

You can use proven tactics to address employee concerns, develop feelings of security, comply with regulations, and avoid lawsuits.

  • What process should you follow to triage COVID-19 problems?
  • How are you required to address safety complaints?
  • How should you handle COVID-19 ADA accommodations?
  • How can you address vaccination objections?
  • What factors should you consider for COVID-19 workers’ compensation claims?
Recommended Audience
Who Should Attend?
  • Human resources professionals
  • Business owners
  • Finance professionals
  • Payroll staff
  • Benefits managers and administrators
  • Employee relations staff
  • Training staff
  • Safety managers
  • Managers
  • Supervisors
APPROVAL AND VALIDITY
Credits
  • This program has been approved for 1.5 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
  • This program is valid for 1.5 PDCs for the SHRM-CP or SHRM-SCP.
What's included
Training includes
  • 1.5 HRCI, 1.5 SHRM
  • Certificate of Attendance
  • All resources and training materials
  • This session is a part of the COVID-19 Safety Manager Certification.
About

Expert Presenter

Teri Morning
  • Specializes in solving company people problems and providing big company style HR service to small business
  • Over 20 years of experience in human resources and training in a variety of fields
  • Certified in mediation skills, project management, and IT management and qualified
  • Has held the PHR, SPHR, SPHR-CA and SHRM-SCP certifications
  • Master’s degree in human resource development with a specialization in conflict management
  • MBA