How to Use ChatGPT for Difficult Employee Conversations

11-18-2024 11:00 AM EST

Human resources expert Teri Morning will show you how to use artificial intelligence to plan, practice, and conduct difficult employee conversations. You will learn how to generate highly customized results targeted to your organization and goals.

What You'll Learn

  • How can artificial intelligence help you prepare for a difficult conversation?
  • How does role-playing with ChatGPT work?
  • What prompts can you use to get the guidance you need?
  • Can ChatGPT provide a script you can follow?
  • How can you adapt language, tone, and approach for your situation?
  • How can AI tools help with follow-up after a conversation?
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Monday, November 18, 2024; 11:00 AM Eastern

Scheduled for 90 minutes including question and answer period.

INFORMATION
Training Overview

ChatGPT can make difficult employee conversations easier. Learn how.

Artificial intelligence can be an immediate and trusted advisor to HR professionals and managers who must have difficult conversations with employees. With just a few phrases jotted in a chat box, even on a smartphone, AI can quickly provide a personalized blueprint of what to say, role-play the conversation, and check for compliance red flags. To use this technology effectively, you need to know what prompts to enter, how to interpret the output, and how to personalize the response.

  • How can artificial intelligence help you prepare for a difficult conversation?
  • How does role-playing with ChatGPT work?
  • What prompts can you use to get the guidance you need?
  • Can ChatGPT provide a script you can follow?
  • How can you adapt language, tone, and approach for your situation?
  • How can AI tools help with follow-up after a conversation?


We are offering the ChatGPT for HR Certification here.

Recommended Audience
Who Should Attend?
  • Human resources professionals
  • Business owners
  • Operations managers
  • Employee relations staff
  • Senior management
  • Chief executives
  • Executive directors
  • Vice presidents and directors
  • Plant managers
  • Safety managers
  • Location managers
  • Division supervisors
  • Managers
  • Supervisors
  • Legal counsel
  • Contract managers
  • Program directors
  • Recruiting and hiring staff
  • Marketing staff
APPROVAL AND VALIDITY
Credits
  • This program has been approved for 1.5 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
  • This program is valid for 1.5 PDCs for the SHRM-CP or SHRM-SCP.
About

Expert Presenter

Teri Morning
  • Founder and President of Hindsight Human Resources www.hindsightcloud.com
  • Sources HR technology solutions for internal investigations, incident tracking, employee relations problems, and safety/WC investigations through Incident Tracker
  • 20+ years human resource and training experience in a variety of fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit companies.
  • Master’s degree in Human Resource Development with a specialization in Conflict Management.
  • Certified by the State of Indiana in mediation skills, Project Management and IT Management and qualified as a Myers-Briggs practitioner.
  • PHR, SPHR, SPHR-CA and SHRM-SCP certifications