Opening New Accounts Certification

Payment fraud expert Nanci will equip you with a comprehensive understanding of modern banking regulations, compliance, and strategies for effective customer management, covering account foundations, deposit regulations, fraud prevention, and cross-selling.

What You'll Learn

  • Account Foundations
  • Deposit Account Regulations
  • Deposit Account Fraud And The Responsibilities Of The New Account Representative
  • Relationship Building And Cross-Selling Opportunities
  • All courses include a PDF version of the presentation slides along with any additional materials or resources provided by the presenter
  • One certification exam attempt is included
Opening New Accounts Certification
Live Session

5 Live Sessions

Each 60 Minutes

Monday - Friday

Q&A Included

Date Options

Add On Demand Recordings to your Live Sessions
On Demand Recordings only (Available August 2)
Training Overview

Compliance and Regulations in New Bank Account: Learn Key Tactics to Streamline Processes and Prevent Fraud

In 2024, financial institutions face complex challenges when opening accounts, including heightened operational risks, advanced fraud detection requirements, and relentless regulatory pressure. Gone are the days when financial institutions only opened accounts in person. Now,
accounts are often opened online, leading to distant, virtual customer relationships. Institutions face fierce competition from digital banking options, making it challenging to grow deposits and customer ties.

Our Opening New Accounts Certificate equips banking professionals with essential knowledge in ownership, deposit products, regulations, compliance, cross-selling, relationship building, and banking fundamentals, empowering them for a successful career with confidence.

Opening New Accounts Certification

Webinar 1: Account Foundations

  • Products
  • Ownership
  • Consumer Account vs Non-Consumer Account.
  • Treasury Management Accounts
  • Payments

Webinar 2: Deposit Account Regulations – Part 1

  • Interest Rates
  • Regulation CC – Expedited Funds Availability
  • Regulation E
  • Regulation D
  • Regulation DD; TISA
  • Dodd-Frank Act Section 1031s

Webinar 3: Deposit Account Regulations – Part 2

  • Bank Secrecy Act
  • OFAC

Webinar 4: Deposit Account Fraud and Representative Responsibilities

  • Anti-Money Laundering Act (AML)
  • CTR
  • SAR
  • Emerging Fraud

Webinar 5: Relationship Building And Cross-Selling Opportunities

  • Cross-Selling
  • Customer Relationships
  • Investments (Wealth Management)
  • FinTechs and other third-party relationships
Recommended Audience
Who Should Attend?
  • BSA and Financial Crimes Compliance Officers
  • Financial Crime Compliance Staff
  • Business Unit and Department Managers
  • Bank Compliance Staff
  • Business Unit and Department Managers
  • Compliance professionals
  • Internal and external auditors
  • Audit committee members
  • Risk officers and managers
  • Enterprise risk management staff
  • Fraud managers
  • Deposit operations teamDeposit operations
  • BSA department
  • Compliance officers and staff
  • Other financial institution professionals with
    career aspirations
  • Financial institution customer service representatives which are responsible for opening accounts for customers (and

Expert Presenter

Nanci McKenzie
  • Consultant, speaker, trainer, and podcaster
  • Dual-certified: Accredited Payments Risk Professional (APRP) and Accredited ACH Professional (AAP)
  • 38+ Years of Industry Experience: Extensive knowledge and expertise in payment processing, fraud prevention, and risk management.
  • Extensive knowledge and expertise in payment processing, fraud prevention, and risk management.

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