Practical Tips For Resolving OCR Complaints From A Former Insider
Former OCR investigator Brandon Washington will bust myths associated with OCR and discuss common compliance pitfalls. You will learn how to respond to complaints.

What You'll Learn

  • What are the myths about OCR?
  • How should you practically respond to an OCR complaint?
  • What data items are commonly requested?
  • What informal resolution routes can you pursue?
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INFORMATION
Training Overview

What do you do if your institution gets an OCR complaint?

Office of Civil Rights (OCR) complaints are on the rise at many higher education institutions. Fueled by concerns about inequitable treatment during the COVID-19 pandemic and a nationwide reckoning with systemic racism, students and staff members are looking for formal assistance.

It is inevitable that your college or university will receive an OCR complaint. You must respond appropriately and strategically to achieve an ideal outcome.

  • What are the myths about OCR?
  • How should you practically respond to an OCR complaint?
  • What data items are commonly requested?
  • What informal resolution routes can you pursue?
Recommended Audience
Who Should Attend?
  • Title IX coordinators
  • University presidents
  • Chief diversity officers
  • General counsels
  • School administrators
  • Faculty
  • Compliance directors
What's included
Training includes
  • Certificate of Attendance
  • All resources and training materials
About

Expert Presenter

Brandon Washington
  • Senior Vice President of Diversity, Equity, and Inclusion at EverQuote Inc., an online insurance marketplace based in Cambridge, Massachusetts
  • Formerly Associate Vice Chancellor for Equal Opportunity and Compliance at the University of North Carolina-Chapel Hill (UNC)
  • Served as the Chief Diversity Officer and Title IX Coordinator at Florida Gulf Coast University in Fort Myers, Florida
  • Spent five years as an investigator, trainer, and mediator with the U.S. Department of Education, Office for Civil Rights (OCR)
  • Licensed attorney in North Carolina
  • B.S. in Business Administration from the University of South Carolina
  • MBA from Charleston Southern University
  • J.D. from Florida A&M College of Law