Purchase Assistance

What is a Live Webinar?

A live webinar is a broadcast that happens in real-time and has a specific start time and has a live Q&A with the presenter at the end.

What is an On-Demand Webinar?

An On-Demand Only program is a recording of a previously live webinar that is accessible at your convenience; this format may be paused and if you choose taken in segments over time.

What is the Live Webinar Only option?

A live webinar is a broadcast that happens in real-time and has a specific start time and has a live Q&A with the presenter at the end so you may get your questions answered real-time. Please note the Live Webinar Only option will not include the On-Demand program recording of the live webinar or webcast event. 

We always recommend the Live with On-Demand option as the recording is accessible at your convenience. The On-Demand format may be paused and if you choose taken in segments over time. 

*Customers must sign into the webinar at least 15 minutes before it begins to ensure that their device is compatible and they are able to access all materials.

Customers can contact support at any time for technical assistance.

Customers who have purchased the Live Only webinar experiencing technical issues must contact us within 30 minutes of the webinar start time to receive the on-demand recording at no charge.*

What does the Live Webinar option with On-Demand include?

Purchasing the Live Webinar option with On-Demand includes access to the On-Demand webinar as well as the Live training course.

All Live Webinars purchased with the On-Demand option will be archived and available to registrants 2 hours after the live presentation as an On-Demand video with all course materials. On-Demand courses are available for the lifetime of the webinar platform for registrants to view at any time as many times as they would like using the same access link. Please note if this is a certification program registrants will have 2 months from the date of the last live session the course to access the certification exam.

What is the On-Demand Only option?

An On-Demand Only program is a recording of a previously live webinar that is accessible at your convenience; this format may be paused and if you choose taken in segments over time.

There is no Live Webinar option available in the On-Demand Only option. If this is a certification program registrants will have 2 months from the date of registration to access the certification exam.

Please note that because it is not live, there is no live Q&A, but you may still email the presenter with any course related questions you may have.

How Do I Select Which Session I want to Attend?

When adding a course to your cart you will want to make sure the correct sessions are selected. We offer On-Demand sessions, Live sessions, and Live + On-Demand Sessions. The bubble that is highlighted blue is the session you will be adding to your cart. Please be sure to adjust the quantity to the number of registrants you are purchasing for.

When is the live course?

If a course is being presented live the upcoming live dates and times will be listed in the box below the course summary. Please note times are listed in Eastern Standard Time.

Can I add On-Demand Access to my Live purchase?

Yes, It can be purchased here:
so that we can take payment and update your order.

I’m completing this purchase for someone else.

Please be sure to enter the atendees name and email above the billing information during checkout. If registering multiple attendees please download the provided template and email support@careerlearning.com with your atendee names and emails.

What if multiple people from my organization want to attend?

We encourage organizations to purchase registrations for each employee as our tracking system verifies that the employee has actually viewed the training before issuing a certificate which they can submit as proof of completion. We offer discounts on group registrations, please give us a call at 800-944-7668 or email support@careerlearning.com for more information

You are welcome to share materials in a group setting with one registration for informational purposes but please note that the webinar platform can not be viewed from multiple locations at the same time with the same login and individual participants who are not registered will not be eligible to receive a certificate of completion or take any final exams (if applicable)

Invoice Payment Instructions

Thanks for choosing CareerLearning for your continuing education needs!

To request an invoice proceed through checkout normally indicating your attendee and billing information. Do not use an express payment method and proceed to the next screen.

After selecting the purchase order / invoice option during checkout you will be sent an invoice via email.

Invoices can be paid via a mailed check, ACH payment, or a credit card payment.

Please be sure to use our full address when sending check payments:

9901 Brodie Lane Ste 160 #285

Austin, TX 78748

Vendor Information

Thank you for your interest in CareerLearning. Linked below are various forms your accounting department may need in order to process payments.

W9
https://careerlearning.box.com/s/ub3cwly7w227auyfdn2flxigqeobkgfz

ACH
https://careerlearning.box.com/s/0m1qxfrvskxi7hlsjd7dhzer4147a0vl

Certificate of Insurance https://careerlearning.box.com/s/fvvg6l80pwl7t3dex0feeswpbvclgsvf

Certificate of Good Standing https://careerlearning.box.com/s/8ggd3m3oj6sk3sqt8cpr7yucdfadv5cl

New Jersey Registration Certificate https://careerlearning.box.com/s/whoxz61xxckwy4mg4ffquyhtuwi87gfv

I purchased a courses by mistake

If you have completed a purchase and something isn’t correct please either respond to the order confirmation email or contact us directly via phone chat or email to have your transaction corrected.

There are multiple courses in my cart

Please be sure to double-check your cart before completing the purchase. If the wrong price or quantity is displayed please use the edit cart button to go back to the cart and make adjustments or contact us directly via phone chat or email to complete your purchase.

Why are Taxes being applied to my order?

We are required to apply taxes for the following states:

Maryland

New Jersey

New York

North Carolina

South Carolina

Pennsylvania

Texas

Iowa

If you are in a tax except organization please send a copy of your tax except certificate to support@careerlearning.com so we can create a customer profile for you.

I’m receiving an error message when checking out!

Checkout errors are usually due to incorrect card information, please double-check that all information is valid and matches the card being used.

If all information is correct and you are still receiving an error, please contact us directly to have a support agent locate the attempted charge to see what the internal error message is.

Discount policy

Coupon and discount codes may not be combined with any other offer. Coupons may not be applied to past purchases or add-on services such as On-Demand add-ons, Live add-ons, Exam Extensions, and Retake Insurance. Ineligible discounts are subject to payment collection or refunding of purchase.

Certifications, Credits & Exams

What Credits Are Available To Me?

Most of our HR courses offer recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute and PDCs for the SHRM-CP or SHRM-SCP

Please read the course description page to see the number of credits each course offers.

To claim certificates of attendance for SHRM & HCRI credited courses you must meet the minimum watch time requirements. Exceptions can not be made.

For more information regarding SHRM please view:  https://www.shrm.org/certification/recertification/recertification-requirements/Pages/default.aspx

For more information regarding HRCI please view:  https://www.hrci.org/about-hrci/contact-us

SHRM & HRCI Credits

SHRM & HRCI codes will be available in the webinar container and on the attendees certificate of attendance for each webinar session. To claim certificates of attendance for SHRM & HCRI credited courses you must meet the minimum watch time requirements. Exceptions can not be made.

SHRM Credit codes are just numbers

HRCI Credit codes are letters and numbers

For more information on reporting SHRM credits please view: https://www.shrm.org/certification/recertification/pages/how-to-enter-pdcs.aspx

For more information regarding HRCI credits please view: https://www.hrci.org/recertifications/add-recertification-credits

How Do Certification Programs Work?

Step 1. Register for the course - Only registered attendees are eligible to receive certifications.

Step 2. View all webinar sessions - You must have completed viewing all webinar sessions in order to receive your certificate. To claim certificates of attendance for SHRM & HCRI credited courses you must meet the minimum watch time requirements. Exceptions can not be made.

Step 3. Pass the final exam - After submitting your exam your score will be immediately visible. If you passed with an 80% or higher, in 5-7 business days after passing the exam, you will receive a certification email from Support@CareerLearning.com

Step 4. Receive your certificate - To view your certificate please click the "View My Credential" button or copy and paste the link below the button, this will take you to your certification page where you can share the digital badge to LinkedIn or download the certificate PDF.

If you have not received the email from support@careerlearning.com please contact us directly for assistance or visit https://bit.ly/CareerLearningCertification enter your email address then click: Retrieve my credentials

You should then receive an email from certificates@accredible.com with the link to your certification(s)

What is Retake Insurance?

Retake Insurance allows you to take the exam a second time without having to retake the course. Certification exams are rigorous and, often, two times is the charm. Many people fall just short of passing on their first attempt and hesitate to try again because of cost. But with Retake Insurance, you get a do-over.

Reduce the pressure you feel on exam day. With Retake Insurance in your back pocket, and plenty of experience and preparation going into the exam, you may feel less anxious about your performance. It may be just the thing to put you over the top.

To purchase Retake Insurance at the lowered price option of $54, it must be purchased before your first exam. Either at the time of purchasing your certification course, anytime before your exam, or at the same time you submit your exam application online. At $54, Retake Insurance is much cheaper than having to pay a second exam fee to retake the same test. The retake fee without insurance is $80.

To learn more about Retake Insurance visit https://careerlearning.com/products/second-chance-retake-insurance?variant=46621999202588 call us directly at 800.944.7668 or shoot us a chat message! We’d love to hear from you. Cheers to your continued professional development success!

 

Retake Insurance is non-refundable, and cannot be transferred to another attendee or used for a different training course than the one specified at the time of purchase. A single Retake Insurance purchase is to be associated with a single specific certification purchase only.

Customers have up to 3 attempts to retake an exam, with or without Retake Insurance:

How many attempts do I have at the exam?

Customers have up to 3 attempts to retake an exam, with or without Retake Insurance:

Purchasing Retake Insurance before your first exam attempt is $54 (the first attempt is included in the cost of your course). Additional attempts after the second try would be $80 each for up to 3 attempts.

Without Retake Insurance before your first exam attempt, you pay $54 for each attempt after your first try (the first attempt is included in the cost of your course), for up to 3 attempts.

After 3 attempts, you must purchase and take the course again in order to retake the exam and pass to receive your certificate.

Retake Insurance is non-refundable, and cannot be transferred to another attendee or used for a different training course than the one specified at the time of purchase. A single Retake Insurance purchase is to be associated with a single specific certification purchase only.

https://careerlearning.com/products/second-chance-retake-insurance?variant=46621999268124 

How long do I have to take the exam?

For live courses, you have 2 months after the conclusion of the last live session, to take the exam.

For On-Demand certifications, you have 2 months from the date of purchase to complete the exam.

If you need an extension you can purchase one at: https://careerlearning.com/products/exam-extension

The exam is not timed, and if you are signed in to a Google account, you can save your answers and return them later. Certification will be provided via email within 5-7 business days after passing the exam and meeting the required amount of minutes for each session.

How Do I Get My Certificate

Congratulations on completing your certification program! After submitting your exam your score will be immediately visible. If you passed with an 80% or higher, in 5-7 business days after passing the exam, you will receive a certification email from Support@CareerLearning.com

To view your certificate please click the "View My Credential" button or copy and paste the link below the button, this will take you to your certification page where you can share the digital badge to LinkedIn or download the certificate PDF.

If you have not received the email from support@careerlearning.com please contact us directly for assistance or visit https://bit.ly/CareerLearningCertification enter your email address then click: Retrieve my credentials

You should then receive an email from certificates@accredible.com with the certification.

I have not received my Certification via email

If you have not received the email from support@careerlearning.com please contact us directly for assistance or visit https://bit.ly/CareerLearningCertification enter your email address then click: Retrieve my credentials

You should then receive an email from certificates@accredible.com with the certification.

My certificate has the wrong information?

Please email the certificate and the information you need to be updated to support@careerlearning.com.

Webinar Help 

How do I access my webinar?

All of our courses are interactive webinars you take online through the On24 webinar platform. You can view our webinars through your computer or a smartphone using a web browser without downloading any additional applications.

On24 works best on a computer with Google Chrome, Firefox, or Safari and a stable internet connection. Internet Explorer is not a supported browser.

You will receive your access link via email after the purchase and as a reminder email the day of the webinar. Please note these are not phone webinars with a dial-in number since there are interactive web elements.

Please be sure to whitelist support@careerlearning.com and do_not_reply@on24event.com to ensure you receive all communications.

Will there be additional materials sent to me?

All course materials will be available in the webinar console in the "Materials" widget on the right-hand side of the screen.

All courses include a copy of the PowerPoint, the PowerPoint in note-taking format, and any additional materials the presenter decides to include. 

You are able to sign into webinars up to 15 minutes before the scheduled start time to download materials. If you have a scheduling conflict and would like to print materials before the log in time please reach out to us directly.

I can’t find my access link

You should have received an email from support@careerlearning.com with your access instructions and do_not_reply@on24event.com with calendar invitations. Please be sure to whitelist this email address as it can sometimes be blocked by spam filters. If you did not receive these emails or can not access your account please contact us directly using the support widget at the bottom right of any page on our website or contact us directly for more assistance.

The video has disappeared before I could get my certificate/take the survey!

Webinars are temporarily unavailable after they conclude during the archiving process. Please contact us directly if you have a time sensitive issue.

What Time Will My Webinar Start?

All webinars are listed in Eastern Standard Time on the catalog. If you are attending a live webinar please be sure to double check that you are scheduled to attend in your local time zone.

I missed something important!

All live webinars will be archived and are available to registrants who have purchased on-demand access 2 hours after the live presentation as an On-Demand video with all course materials. You can purchase on-demand access here: https://careerlearning.com/products/on-demand?_pos=1&_psq=live&_ss=e&_v=1.0&variant=46633855123740  or call us directly at 800-944-7668 so that we can take payment and update your order.

Please note if this is a certification program registrants will have 2 months from the date they complete the course to access the certification exam.

I’m having technical issues!

If you are not seeing or hearing anything please use the following link to test your system compatibility: https://event.on24.com/view/help/sysreq.html#hardware_and_OS

If you are experiencing buffering issues or audio lag please use the following link to test your bandwidth connection:

https://event.on24.com/utils/test/testYourSystem.html?checkBrowser=true&checkOS=true&checkBandwidth=true&checkCookie=true

If your bandwidth is less than “high” please try closing any programs that may be running in the background and refresh the page. If you are still experiencing connection issues please contact your internet service provider.

Still have a question that wasn’t answered?

Please contact us directly using the support widget at the bottom right of any page on our website or email support@careerlearning.com for more assistance.

Terms & Conditions

Webinar Disclaimer

DISCLAIMER OF WARRANTIES

While our certification and webinar programs are designed to provide participants with

the skills and knowledge necessary to improve employability and career performance,

ultimately the success of a certification or webinar program comes down to the

background, practical experience, ability and (especially) commitment of each participant.

Because these qualities vary, we are unable to provide universal warranties,

representations or guarantees (collectively “Warranties”) that a particular certification or

certification program or webinar will result in required legal or regulatory compliance, job

placement advantages, career opportunities, or overall attainment of career goals. And

while our Programs (as defined below) are designed, written and presented to be as

accurate and authoritative as possible, we do not provide medical, legal, accounting or

other professional services or advice, and our Programs may not be relied upon as such.

The participant (“you”) remains solely responsible for compliance with all applicable laws,

regulations, accounting standards, and official health guidelines.

Therefore, you agree that you purchase, participate in, use, and rely on (“your Use”) our

1certifications, certification programs, webinars, presentations, commentaries, products,

services, and materials (collectively, our “Programs”) at your own risk. Our Programs are

provided “as is” without any express or implied Warranties of any kind, including any

Warranties of merchantability, fitness for a particular purpose, or non-infringement. We

provide no Warranties, and you agree by your Use not to rely on any Warranties, that our

Programs are free of errors or omissions. As part of the consideration given in connection

with being allowed to participate in our Programs, and by your Use of our Programs, you

(a) release us from all claims for damages arising or alleged to have arisen from your Use

of our Programs, (b) agree that in no event will we be liable for any direct, indirect, special,

or consequential damages arising or alleged to have arisen out of your Use of our

Programs, and (c) you further agree that any damages you may be awarded against us

notwithstanding the foregoing limitations of liability will be limited to the amount, if any,

you paid for the Program resulting in or alleged to have resulted in your damages.

CareerLearning Privacy Policy

Effective: August 15, 2023

This Privacy Notice (this “policy”) describes the types of personal information DKG Media, LLC d/b/a CareerLearning d/b/a HRWebAdvisor d/b/a NonProfitWebAdvisor d/b/a EducationAdminWebAdvisor d/b/a BankersWeb (“CareerLearning” or “us”) may collect about you, how we collect, use, process, and disclose your personal information, and the choices you can make about how we collect, use, process, and disclose your personal information. This policy applies to personal information collected through our website, mobile applications, products, and services we offer, obtained from third parties, and anywhere else this policy is posted. This policy does not apply to any website owned and/or operated by or on behalf of any third party, even if we provide a link to such website on our Site. Capitalized terms used herein without definition shall have the meanings given such terms in our Terms of Use. This policy, in combination with the Terms of Use, apply to your use of the Site. We recommend reviewing these materials regularly, as CareerLearning may update these materials from time to time.

When we refer to “you” or “your,” we mean the person accessing this Site. If the person accessing the Site acts on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization.

1. Acceptance of policy

Each time you access, use, register with or browse the Site, or provide information to CareerLearning online or offline, you signify your acceptance of CareerLearning’s then-current privacy policy. If you do not accept this policy, you are not authorized to access, use or browse the Site, or to provide information to CareerLearning and must discontinue use of the Site immediately. If you provide your information to CareerLearning offline, the then-current privacy policy applies to CareerLearning’s collection and use of your information.

This policy is subject to be revised or updated from time to time. Accordingly, you should check the policy regularly for updates. Should the policy be revised, CareerLearning will post the changes on the Site and the new privacy policy will be effective immediately upon posting. 

2. Types of Information Collected

We collect, retain in our database, and use information voluntarily provided by you. For example, we may collect and retain information under the following circumstances:

If you request services, products or other information through the Site, we may collect personally identifiable information from you, including first and last name, occupation, business title, company name, e-mail address, home and employer address, office, home and mobile telephone numbers, fax number, account username, password, unique device identifier of your devices that connect to or access the Site and any other information that might facilitate contacting you (“contact information”) and credit or debit card number, bank account number and any other information that might facilitate collecting payment from you (“financial information”), which will be used to fulfill requests for such services or products. In addition, we may collect certain other information, including purchasing and transaction history, occupation, preferences, information regarding products or services you purchase from us or products or services that you contact customer service about, professional license and/or continuing education numbers or identifiers, and other information that you provide to CareerLearning or that is generated through your use of the Site or interactions with CareerLearning that are not otherwise publicly available (“Other Information”).

If you access, use, or browse the Site, we may collect non-personally identifiable information about you, such as: information regarding your use of the Site, your IP address, Site usage statistics, time stamps, browsing history, general geographic location, product settings, adjustments made to products, type of device you use to connect to the Site, type of computer operating system you use (e.g., Microsoft Windows, Google Chrome OS, Mac OS, Android or iOS), the type of browser you use (e.g., Firefox, Chrome, Internet Explorer, Safari), the domain name of your internet service provider, information regarding your Internet location, and when you see CareerLearning’s ads and whether you click on such ads. We also may receive certain aggregated or anonymous information regarding users of the Site such as the age, gender, occupation, zip code, interests, purchase preferences, and language preferences of users of the site, as well as information collected through questionnaires and surveys. “Non-personally identifiable information” refers to information that does not personally identify the individual to whom the information relates, such as information that is aggregated by CareerLearning or a third party, or information that is not linked to contact information or other personally identifiable information of an individual.

If you register to submit or post messages or questions in any forum sponsored by CareerLearning through the Site, such as Q&A box, chat box, survey, or meeting space, we will collect and use your contact information for the purposes of maintaining your account in our system. Additionally, when posting messages on message boards or chat rooms, we may post your name (not an alias) with your message.

If you register for a webinar or order other products or services through our Site, we will collect contact information, financial information, and other information from you, to facilitate the registration process.

If you correspond with CareerLearning via e-mail, we collect your e-mail address and the content of the e-mail, which will be used to address issues raised by you or to respond appropriately.

If you correspond with CareerLearning via phone, we may collect your phone number and the recording of the call, which will be used to address issues raised by you or to respond appropriately.

If you participate in an online survey, we collect non-personally identifiable information, which will be used for internal and marketing purposes.

3. How We Collect Information

We may collect personally identifiable and/or non-personally identifiable information from you when you undertake any of the following activities:

Access, use or browse the Site;

Register for an account on the Site;

Order or request products, literature, services or other information during your visit to the Site, via e-mail, fax or other online or offline means; 

Contact, communicate with or otherwise interact with CareerLearning or its personnel via e-mail, the Site, fax, telephone or by other means whether online or offline; 

Sign up to receive announcements, e-mails, newsletters or marketing materials; and

Register, enroll or participate in any surveys, questionnaires, promotions, or any other services, events or activities online or offline sponsored by CareerLearning or third parties, or offered in connection with the Site of CareerLearning products or services.

By using the Site, or by submitting your personally identifiable information to CareerLearning online or offline, you expressly consent to the storage and processing of your personally identifiable information in the United States in accordance with the laws of the United States, or in other jurisdictions.

We may also collect personally identifiable information and/or non-personally identifiable information from your employer or authorized agent(s) when they seek to register you for a CareerLearning product/service. If you are an employer or an authorized agent and wish to register employees or other third parties for a CareerLearning product/service, by submitting to CareerLearning the personally identifiable information and/or non-personally identifiable information of your employees or other third parties, you are representing and warranting to CareerLearning that you are authorized in accordance with applicable laws and regulations to submit such information.

CareerLearning automatically receives and records non-personally identifiable information on our server logs from your browser as well as through other analysis of the Site. We also may collect information using cookies, web beacons, pixels, gifs, tags or similar technologies (“Collection Technology”), or through third parties using similar technologies. Collection Technology may operate as a piece of data stored on your browser or device, or may identify, compile, aggregate and/or collect information through other means. When you visit the Site, your web browser may use Collection Technology to better enable you to navigate the Site during your visit and upon your return. You may use the Site even if you choose to reject or delete certain Collection Technology. However, if you choose to reject or delete certain Collection Technology, the Site’s availability and functionality may be impacted. Collection Technology also may be used by some of the other websites for which a link is placed on the Site. 

4. How We Use Your Information 

We may use the information we collect: 

To fulfill orders, ship and confirm orders and manage payment collection;

To plan, improve and administer Activities;

To process and respond to your inquiries and other communications;

For Site administration, support and improvement;

To alert you to new features, terms, Activities, special events, products or services, and other useful information regarding any of the foregoing or CareerLearning via e-mail, direct mail, telephone or other means; 

To promote and improve the products and services we offer; 

To monitor and analyze information regarding your browsing and viewing preferences and to diagnose problems with the Site;

To send announcements and newsletters, and to provide you with personalized content in connection with same;

To enforce the Terms of Use.

For fraud prevention, internal operations, legal compliance and other public purposes; 

To analyze our users’ demographics, interests and purchasing practices; and

For the purposes for which you provided the information.

In addition to the uses discussed above, CareerLearning may use non-personally identifiable information in any manner as long as CareerLearning uses such information in its de-identified or aggregated form. These uses may include, without limitation, analysis of trends and how the Site is used; improving navigation of the Site; analysis of the performance of the Site and diagnosis of problems; analysis and developing advertisements and advertising campaigns; and providing special offers and promotions and determining the effectiveness of same. 

CareerLearning also may use your non-personally identifiable information to present targeted content and advertisements. Such targeted content and advertisements may include marketing for the Site and the products or services of CareerLearning or its business and advertising partners. Your non-personally identifiable information also may be used to optimize and determine the effectiveness of content and advertisements, and to analyze interactions with content and advertisements. 

5. Sharing of Information

CareerLearning may share information about you as follows or as otherwise described in this policy:

With service providers, suppliers, payment processors, shippers, vendors, advertisers, consultants, and affiliates, which may include our independent contractors and co-sponsors of activities, for purposes of (i) outsourcing one or more activities or other functions described in this policy, (ii) internal administration of CareerLearning and/or the Site, (iii) to confirm or update information provided by you, or (iv) to provide analytics for advertising or other purposes;

With affiliated companies for their direct marketing purposes, unless you opt-out of this type of sharing by sending an e-mail to support@careerlearning.com;

With our business partners, including both speakers and companies, who are presenting or sponsoring seminar(s), webinar(s) or presentation(s) you have requested to attend, for administrative purposes and to allow them to directly market their own products and services to you;

In the event of any reorganization, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of CareerLearning’s business or operations (including without limitation in connection with bankruptcy or any similar proceedings);

In response to a subpoena, legal order or official request, when we believe you have acted in violation of the Terms of Use, (ii) to investigate, prevent or take action regarding suspected illegal activities, fraud or potential threats, or (iii) to exercise legal rights or defend against claims, when we believe that doing so may protect your safety or the safety of CareerLearning or others, or as otherwise permitted or required by law; or

As otherwise authorized by you.

6. Communications with You

You authorize CareerLearning to transmit e-mail or postal mail to you or to telephone you, to respond to your communications, to promote our services, and to administer and provide information to you about CareerLearning products, services, and activities. If we send any e-mails to promote our products, services, or activities, unsubscribe instructions will be included in each such promotional e-mail from CareerLearning. Please note that such requests may take up to ten (10) business days to become effective. You may not opt-out of receiving communications regarding your dealings with CareerLearning, the Site or technical information about the Site.

For purposes of any applicable law regarding notification of persons whose personal information was, or is reasonably believed to have been, acquired by an unauthorized person, any required notification may, where permitted by law, be made by the use of e-mail, telephone, fax or mail (including a notice printed in an available area of a bill or statement) or by posting a notice on the Site. The specific means used is up to us, and we will use our best judgment based on the circumstances. Where any notice is to be sent to a specific address or number (such as an e-mail address, physical address, telephone number, etc.), we will use the latest available address or number in our records. YOU AGREE TO THIS MEANS OF NOTIFICATION.

7. Children (Children Online Privacy Protection Act)

The Site is not directed toward children under 18 years of age nor does CareerLearning knowingly collect information from children under 18 on the Site or offline. If you are under 18, you are not permitted to register for an account on the Site or to otherwise submit any personally identifiable information to CareerLearning. If you provide information to CareerLearning through the Site or offline, you represent that you are 18 years of age or older.

8. Protection of Personal Information

CareerLearning uses reasonable administrative, physical and electronic security measures to protect against the loss, misuse and alteration of personally identifiable information. No transmission of data over the internet, wi-fi, bluetooth, or other communication protocol is guaranteed to be completely secure. It may be possible for third parties not under the control of CareerLearning to intercept or access transmissions or private communications unlawfully. While we strive to protect personally identifiable information, neither CareerLearning nor our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is at your own risk.

9. Updating Your Information

You are responsible for keeping your information current. You may update your information by contacting us at support@careerlearning.com. We will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to CareerLearning’s internal reporting, processing and retention policies and all applicable legal obligations.

10. Retention of Your Information

Subject to your right(s) as described in this policy, we will retain your personal information only for as long as is necessary for the purposes set out in this policy, unless a longer period is required under applicable law or is needed to resolve disputes or protect our legal rights. 

11. Notice of Privacy Rights of California Residents

If you are a resident of the state of California, the following rights are available to you under the California Consumer Privacy Act.

Right to access

You have the right to request that we disclose the categories of personal information collected, the categories of sources from which personal information is collected, the business or commercial purpose for collection, the categories of third parties with which we share personal information, and the specific pieces of personal information that we have about you. You also have the right to request that we provide your personal information to you in a readily useable format.

Right to request deletion

You have the right to request that we delete personal information that we collected from you. Note, however, that certain requests to delete personal information may be denied if we are required or authorized to retain the information as a matter of law, the information is necessary for detecting security incidents, exercising free speech, protecting or defending against legal claims, or for internal uses reasonably aligned with consumer expectations, including, but not limited to, to provide a customer requested product or service. Historical transactional records cannot be deleted.

Right to non-discrimination

You have the right not to receive discriminatory treatment by CareerLearning for exercising these privacy rights. We do not offer financial incentives related to the provision of data.

Authorized agent

You have the right to designate an authorized agent to make these requests on your behalf. To exercise any of these rights, please e-mail us at:

support@careerlearning.com 

or by telephone at (800) 944-7668. 

To protect your privacy, you will be required to provide authenticating information prior to making changes or gaining access to your information. We will respond to inquiries, requests to review, and change requests to personal information within forty-five (45) days.

Sales of Personal Information

CareerLearning does not sell your personal information.

Opt-Out Policy

CareerLearning has adopted a policy of not sharing your personally identifiable information with our affiliates for their direct marketing purposes if you request that we do not do so (“Opt-Out Policy”). You may make such a request by sending us an e-mail at:

support@careerlearning.com 

When contacting us, please indicate your name, address, e-mail address, and what personally identifiable information you do not want us to share with our affiliates for their direct marketing purposes. Please note that there is no charge for controlling the sharing of your personally identifiable information or for processing this request.

12. Links

You may have the opportunity to follow links on the Site to other websites that may be of interest to you. CareerLearning endeavors to link only to reputable organizations. Because other websites may not be hosted or controlled by CareerLearning, we are not responsible for the privacy practices of those websites or the content provided thereon. Therefore, the privacy policies with respect to other websites may differ from those applicable to the Site. We encourage you to review the privacy policies of each other website. This policy only applies to information collected and maintained by CareerLearning.

13. International Visitors and Data Transfers

The Site is hosted in the United States and is intended for United States visitors. If you are accessing the site from the EU or other regions with laws governing data collection and use that may differ from the laws of the United States, please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer. By accessing the site from outside the United States, you agree that you will rely, as will we, on our vendors, to take the legal actions necessary to ensure that your data is appropriately protected. By using our Services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this policy. By using the Site, you authorize the export of personal Information to the United States and its storage and use as specified above when you provide such information to us. Third parties include: Shopify, Magento, On24, Marketo, Zendesk, GSuite, Slack, Ready Set, Braintree, Vertex, Saplan Inc dba eMarket Media, Box, Accredible, Luminable Design Studio. 

14. Your European Privacy Rights

If you reside or otherwise find yourself in the European Union (“EU”) or the European Economic Area (“EEA”), CareerLearning is committed to processing your personal data lawfully and facilitating the exercise of your rights granted by the General Data Protection Regulation (“GDPR”) and its implementing national laws.

Legal basis for data collection and use:

We only collect and use personal information when there is a fair and legal basis for its collection and use.  As examples, we may collect personal information (a) because it is necessary to complete or carry out a customer request, including a customer requested order for products or services, (b) to meet our legitimate interests to send marketing materials, or (c) to comply with legal obligations.  All other collection and use of information is based on your consent. 

Privacy rights under the European regulation:

Users located in the EU and the EEA have the following legal rights under applicable law with respect to the personal information processed by CareerLearning:

To withdraw consent at any time, if we are processing your personal information on the basis of consent;

To access the information that CareerLearning has about you;

To request that CareerLearning correct or erase your information;

To request that CareerLearning restrict the way it uses your information;

To object to the way CareerLearning uses your information;

To ask CareerLearning to transfer information to someone else; and

To lodge a complaint with a data protection authority in the EU.

CareerLearning’s ability to comply with requests may be limited by applicable law or our legitimate interests.

To request to exercise one of these rights, please contact us at:

support@careerlearning.com 

In order to fulfill this request, we may require that you provide us detailed information to validate your identity and specify your request. We will respond to and fulfill your request in a timely manner, usually within thirty (30) days after receiving your request. If for any reason we need to extend this period of time, we will contact you. If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority of your habitual residence, place of work or place of the alleged infringement.

16. Contact

If you have any questions or concerns regarding this policy, please contact us at support@careerlearning.com or by telephone at (800) 944-7668. 

Please note that e-mail communications may not be secure. Accordingly, other than as may be directed by this policy, you should not include personal or other sensitive information in your e-mail correspondence to the Site or CareerLearning.

Webinar Access Policy

WEBINAR ACCESS POLICY

Attendees must sign into the webinar at least 15 minutes prior to the start time to ensure that the device is compatible and they are able to access all materials. 

Customers may contact support@careerlearning at any time for technical assistance. We are committed to responding to customers within 24 business hours of an inquiry.

Live Only webinar attendees must contact support@careerlearning within 30 minutes of the webinar start time to receive the on-demand recording at no charge should you decide to swap a Live course for On-Demand instead. 

The cost of attendees who do not show up to a course is non-refundable. We are happy to register a replacement attendee of your choice or issue a catalog credit for the cost.  

Disclaimer

DISCLAIMER OF WARRANTIES

While our certification and webinar programs are designed to provide participants with

the skills and knowledge necessary to improve employability and career performance,

ultimately the success of a certification or webinar program comes down to the

background, practical experience, ability and (especially) commitment of each participant.

Because these qualities vary, we are unable to provide universal warranties,

representations or guarantees (collectively “Warranties”) that a particular certification or

certification program or webinar will result in required legal or regulatory compliance, job

placement advantages, career opportunities, or overall attainment of career goals. And

while our Programs (as defined below) are designed, written and presented to be as

accurate and authoritative as possible, we do not provide medical, legal, accounting or

other professional services or advice, and our Programs may not be relied upon as such.

The participant (“you”) remains solely responsible for compliance with all applicable laws,

regulations, accounting standards, and official health guidelines.

Therefore, you agree that you purchase, participate in, use, and rely on (“your Use”) our

1certifications, certification programs, webinars, presentations, commentaries, products,

services, and materials (collectively, our “Programs”) at your own risk. Our Programs are

provided “as is” without any express or implied Warranties of any kind, including any

Warranties of merchantability, fitness for a particular purpose, or non-infringement. We

provide no Warranties, and you agree by your Use not to rely on any Warranties, that our

Programs are free of errors or omissions. As part of the consideration given in connection

with being allowed to participate in our Programs, and by your Use of our Programs, you

(a) release us from all claims for damages arising or alleged to have arisen from your Use

of our Programs, (b) agree that in no event will we be liable for any direct, indirect, special,

or consequential damages arising or alleged to have arisen out of your Use of our

Programs, and (c) you further agree that any damages you may be awarded against us

notwithstanding the foregoing limitations of liability will be limited to the amount, if any,

you paid for the Program resulting in or alleged to have resulted in your damages.

Cancellation Policy

CANCELLATION POLICY

Live Webinar Cancellation

CareerLearning reserves the right to cancel any live or webinar course before the start of the class. A CareerLearning representative will notify scheduled attendees of cancellation via email. Attendees are eligible for a refund of the cost of the course, in the event CareerLearning must cancel a webinar. CareerLearning will not be held responsible for any expenses incurred due to the cancellation of the course.

Note: Live date change requests will be honored, at no cost, for all attendees who inform a CareerLearning account representative three (3) or more business days prior to the course start date. Rescheduled class dates cannot be guaranteed and will be based on availability.

A $50 rescheduling fee will be charged to attendees who change a live webinar training course date less than three (3) business days of the course start date. Rescheduled class dates cannot be guaranteed and will be based on availability.

Missed the 3-Day Reschedule Cut Off?

No problem! It’s only $50 to reschedule your course for a day that works better for you!

Please contact us at support@careerlearning.com, or call us directly at 800-944-7668.

Refund Policy

REFUND POLICY

On-demand Courses

Starting from the date of purchase, attendees have 30 days to request a refund if the course has not been accessed.

After 30 days, refunds are no longer applicable and attendees may accept a catalog credit to swap for another training course. 

Live Courses:

Attendees have until 3 business days prior to when the live course airs to request a refund. 

Live Course attendees who do not attend their scheduled training course will not qualify for a refund.  

Attendees may swap to an On-Demand, self-paced online course (when applicable) if they no longer qualify for a refund or accept a catalog credit to swap for another training course.

The cost of attendees who do not show up to a course is non-refundable. We are happy to register a replacement attendee of your choice or issue a catalog credit for the cost.  

Retake Insurance:

Retake Insurance is non-refundable and non-transferable. It cannot be transferred to another attendee or used for a different training course than the one specified at the time of purchase. A single Retake Insurance purchase is to be associated with a single certification purchase only. 

 

All Modalities:

To request a refund, you must submit the request in writing via email at  support@careerlearning.com, or call us directly at 800-944-7668.

* Some states follow other refund policies. If there is a state-specific policy, it can be found on that specific state’s requirements page.

Disclaimer

OUR WEBINARS AND RELATED COMMENTARIES, PRODUCTS, SERVICES AND

MATERIALS, INCLUDING ALL INFORMATION AND CONTENT WE PROVIDE

(COLLECTIVELY, OUR “WEBINARS”) ARE DESIGNED, WRITTEN AND DELIVERED

TO BE AS ACCURATE AND AUTHORITATIVE AS POSSIBLE UNDER THE RELEVANT

CIRCUMSTANCES, BUT WE DO NOT PROVIDE MEDICAL, LEGAL, ACCOUNTING OR

OTHER PROFESSIONAL SERVICES OR ADVICE, AND OUR WEBINARS MAY NOT BE

RELIED UPON AS SUCH. YOU REMAIN SOLELY RESPONSIBLE FOR COMPLIANCE

WITH ALL APPLICABLE LAWS, REGULATIONS, ACCOUNTING STANDARDS, AND

OFFICIAL HEALTH GUIDELINES.

YOU USE OUR WEBINARS AT YOUR OWN RISK. OUR WEBINARS ARE PROVIDED

“AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OR

REPRESENTATIONS OF ANY KIND, INCLUDING ANY WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-

INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT OUR WEBINARS

ARE FREE OF ERRORS OR OMISSIONS. IN EXCHANGE FOR USING OUR WEBINARS,

YOU AGREE (A) TO RELEASE US FROM ALL CLAIMS FOR DAMAGES ALLEGED TO

HAVE ARISEN FROM USE OF OUR WEBINARS, (B) THAT IN NO EVENT WILL WE BE

LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES,

AND (C) THAT ANY DAMAGES YOU MAY BE AWARDED DESPITE THE FOREGOING

WILL BE LIMITED TO THE AMOUNT YOU PAID FOR THE WEBINAR ALLEGED TO

HAVE RESULTED IN DAMAGES.

CareerLearning Terms and Conditions

Effective: August 15, 2023

These Website Terms of Use (“Terms”) apply to the use of certain websites (collectively, the “Sites,” and each a “Site”) which are owned and/or operated by or on behalf of DKG Media, LLC d/b/a CareerLearning d/b/a HRWebAdvisor d/b/a NonProfitWebAdvisor d/b/a EducationAdminWebAdvisor d/b/a BankersWeb (“CareerLearning” or “us”), or available through our affiliates, authorized third parties, or by any of the other means described herein. When we refer to “you” or “your” in these Terms, we mean the person accessing the Site. If you are accessing the Site on behalf of, or for the purposes of, another person, including a business or other organization, such as use of the Site as an employee or other representative of a business, “you” or “your” also means that other person, including a business organization such as your employer and, in that regard, by using the Site, You represent and warrant to CareerLearning that you are authorized to bind the other person, such as your employer, to these Terms, if your use of the Site is employment related or as a representative of a business or other organization. By using the Site, you are agreeing to comply with these terms and conditions of use (these “Terms”), as well as CareerLearning’s privacy policy (“Privacy Policy”).

These Terms are subject to change. Any changes will be incorporated into the Terms and posted to the Sites from time to time, and any access of any Site by you after such changes are so posted shall be deemed your agreement to such changes. If you do not agree with these Terms (as they may change from time to time), then your permission to access the Sites is terminated and you should no longer access any of the Sites.  

When placing an order, you will need to confirm your agreement to the Terms and any applicable additional terms of service in order to complete your order. If you do not so confirm your agreement when placing an order, your order will not be processed.

READ ALL OF THESE TERMS AND THE PRIVACY POLICY.  Please contact us at support@careerlearning.com with any questions.

Limited Right to Use.  The Site is owned and operated by CareerLearning. Unless otherwise specified, all Materials on the Site are the property of CareerLearning and are protected by the copyright laws of the United States and throughout the world. You may use or view the Materials from the Site solely for your personal, informational use within your organization. You shall not remove any copyright or other proprietary notices. You shall not copy or distribute any Materials published by CareerLearning on the Site or any portion of those Materials beyond your organization without the explicit prior written permission of CareerLearning. This means that you shall not copy, reproduce, modify, republish, upload, post, or send any Materials (or portions of Materials) or any materials associated with a webinar, certification, training, or product in any form or by any means. Only the authorized purchaser of the digital download option of a webinar product may use the digital download. An authorized purchaser is the entity or institution that purchased the Materials. The restrictions in this section do not, however, restrict you from linking to publicly available Materials (“Publicly Available Materials”), using any sharing methods CareerLearning provides on the Site for sharing Publicly Available Materials, or referencing or citing Publicly Available Materials, but does not permit you to link to Publicly Available Materials available in a part of the Site that requires a purchase or password to enter or is otherwise restricted. Materials available in a part of the Site that requires a password to enter or is otherwise restricted must be treated as confidential unless otherwise marked and may not be used or disclosed except as expressly permitted in a written agreement with CareerLearning.

Links and Frames. This Site may contain links to websites controlled or offered by third parties (non-affiliates of CareerLearning). CareerLearning hereby disclaims liability for any third party’s website content, products, privacy policies, or security. Any advice, opinions or recommendations provided by the linked site providers are those of such providers and not of CareerLearning. For the avoidance of doubt, this Site may automatically produce search results that reference or link to third-party sites throughout the World Wide Web. CareerLearning cannot guarantee that the content contained in any of those sites is accurate, legal and/or inoffensive, or that such sites will not contain viruses or otherwise impact your computer or other access device. By using this Site to search for or link to another site, you agree and understand that you may not make any claim against CareerLearning for any damages or losses whatsoever resulting from your use of this Site to obtain search results or to link to another site. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. If you have a problem with a link from this Site, please notify us at support@careerlearning.com, and we will investigate your claim promptly and take any actions we deem appropriate in our sole discretion.

Access.  In order to access certain portions of this Site, and to register for a course, you may be required to register by providing information in a form requested by CareerLearning (“Registration”). Any contact information you provide may be used by us for a variety of reasons, more fully described in our Privacy Policy and subject to the terms of our Privacy Policy. You will be provided with the opportunity to manage your email subscription preferences. If you do, all of this information will be persevered in accordance with our Privacy Policy. CareerLearning may accept or reject any Registration in its sole discretion. You represent that the information provided when registering is accurate, complete and current and that you will update such information from time to time as necessary. These Terms shall be incorporated into, and form an integral part of, each Registration. As part of the registration process, your email address will serve as your user name (“User Name”), and a password will be selected by you (“Password”). Your User Name and Password will be your credentials to access the restricted portions of the Site. 

Required Technology. Your access and use of the Site may require certain equipment, connectivity services, and other technology (such as computers or other similar devices, internet connectivity, reading programs, etc.).  It is your responsibility to obtain and maintain this required technology at your own expense.  CareerLearning does not imply or guarantee in any way that the Site will be compatible or otherwise accessible using any specific model, brand, or type of technology. The quality (e.g., the resolution) of streaming content, as well as the download speed of downloadable content, may be affected by a variety of factors such as a user’s location, the content being streamed or downloaded and the speed of a user’s Internet connection. CareerLearning makes no representation or warranty regarding access to content available through the services, including the quality of streaming content and the download speed of downloadable content.

You are solely responsible for all use of this Site under your User Name and Password and for maintaining the confidentiality of your User Name and Password. You will (i) promptly notify CareerLearning of any actual or suspected unauthorized use of this Site or your User Name or Password, and (ii) ensure that you exit from your account at the end of each session. If you disclose or otherwise allow discovery of your User Name and/or Password to or by any person(s) or entity, you assume all risks and losses associated with such disclosure. If you cannot remember your Password, you will be prompted to reset your Password by following the instructions on the Site login page. By establishing a User Name with CareerLearning, and each time you access a product or service or submit an order through this Site, you authorize CareerLearning to contact you at your e-mail address or phone number. You may stop receiving CareerLearning marketing e-mails by following the opt-out procedures set forth in such e-mails or as set forth in our Privacy Policy. IF YOU CHOOSE TO MAKE ANY OF YOUR PERSONALLY IDENTIFIABLE OR OTHER INFORMATION PUBLICLY AVAILABLE IN A FORUM, COURSE OR OTHERWISE ON THIS SITE, YOU DO SO AT YOUR OWN RISK.

User Contributions. Please be aware that by submitting any Submissions, including reviews, ratings, photos, videos, questions, comments, suggestions, ideas or the like, you grant CareerLearning and our affiliates, and the affiliated, co-branded and/or linked website partners through or for whom we provide services, a nonexclusive, royalty-free, perpetual, worldwide, transferable, irrevocable and fully sublicensable right to: (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. CareerLearning is not liable or responsible for any Submissions provided by its users or other third parties to this Site. The contributions of third parties do not necessarily represent the view or opinions of CareerLearning. CareerLearning cannot preview Submissions before they appear. You acknowledge that CareerLearning may choose to provide attribution of your comments or reviews at our discretion, and that such Submissions may be shared with our supplier partners. You expressly waive your rights in your Submissions and agree that you have no objection to the publication, use, modification, deletion or exploitation of your Submissions by us or any of our partners or licensees. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Site. 

You are fully responsible for your Submissions (specifically including, but not limited to, reviews posted to this Site). You are prohibited from posting or transmitting to or from this Site: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any products or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of Submissions to this Site. You acknowledge that CareerLearning may exercise its rights (e.g., to use, publish, or delete) to any Submissions you submit without notice to you. You agree that you will indemnify CareerLearning against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys’ and experts’ fees and costs) arising out of a claim by a third party relating to any Submissions you have posted.

You must obtain our express prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. Without limiting the foregoing, you may not resell or link to other sites for the purpose of selling CareerLearning products or services of any kind without our express written permission. We reserve the right to block access to or cancel any order for any user known or reasonably believed to be in violation of this provision.

CareerLearning respects the intellectual property of others, and we ask our users and visitors to do the same. In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, CareerLearning has adopted a policy of terminating the accounts of, in appropriate circumstances and at CareerLearning’s sole discretion, subscribers or account holders who are deemed to be repeat infringers. CareerLearning may also, at its sole discretion, limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. If you believe that an account holder or subscriber is a repeat infringer, or if you discover any infringing material on this Site, you agree to notify us promptly by following the instructions set forth in our Privacy Policy. If you are aware of an infringement of our brand, please let us know by e-mailing us the following email address:  support@careerlearning.com. 

Orders. The acceptance and fulfillment by CareerLearning of any order placed on this Site is subject to your acceptance of and compliance with all of these Terms. By ordering products or services on this Site, you agree that you have ordered the products and/or services from CareerLearning pursuant to these Terms. All other contrary terms and conditions are hereby rejected by CareerLearning. CareerLearning shall not be deemed to have accepted your order unless and until CareerLearning sends to you, through electronic means or other written communication, an acknowledgment that your order has been received and accepted by CareerLearning, and will be fulfilled by CareerLearning. CareerLearning’s acceptance of any order by you is made only with the express understanding that these Terms and any applicable User Agreement shall govern any order placed by you. 

To purchase any products and/or services on this Site, you must (a) be legally permitted to enter into a legally binding contract (at least eighteen (18) years old in most jurisdictions). Purchases of products and services on this site may be limited. Unless another payment method is agreed to by CareerLearning, prior to the purchase of any products or services on this Site, you must provide a valid credit card number (or other payment method acceptable to CareerLearning, such as ACH) and related payment information. By submitting that information, you hereby authorize CareerLearning or its third parties upon which it relies to take and fulfill orders to charge your credit card or initiate the ACH for such purchases.

All prices for products and services on this Site are quoted in U.S. currency and are subject to change at any time without notice. Product and service availability is subject to change at any time. CareerLearning makes no representations or warranties regarding the availability of products and services in all areas. CareerLearning shall have the right to refuse or cancel any orders for products and/or services listed at an incorrect price, or containing any other incorrect information or typographical errors. CareerLearning shall have the right to refuse or cancel any such orders whether or not the order has been accepted by CareerLearning and/or your payment has been processed. 

You agree to pay all fees and charges, including taxes incurred in connection with your orders, at the rates in effect when the charges were incurred. Unless you notify CareerLearning of any discrepancies in charges for orders within sixty (60) days, you agree that such charges will be deemed accepted by you for all purposes hereunder. In the event CareerLearning does not receive payment from your credit card issuer or ACH financial institution, you shall pay all amounts due upon demand by CareerLearning. If CareerLearning is unable to collect amounts owed on your accounts, you agree that CareerLearning may refer those accounts to a collection agency.  

Interference and Malicious Code. By accessing the Site, you agree that you will not use the Site, upload, post, or otherwise transmit any Content, or take any other action  that (i) could in any way transmit any form of code or a program to the Site or any websites, servers, networks, systems, or equipment of CareerLearning or any third party, or (ii) would otherwise interfere with or disrupt the Site or any websites, servers, networks, systems, or equipment of CareerLearning or any third party.  You agree to abide by all policies, procedures, and other requirements established by any networks connected to the Site.  You agree not to employ any spiders, robots, or data mining programs or techniques in connection with your use of the Site.

Third-Party Content. CareerLearning receives some of the content on the Site from third parties, including other users. All statements, opinions, advice, criticisms, offers, or other information (“Third Party Statements” whether one or more) stated or expressed by any third party reflects solely the opinion, belief, offers or other information of the third party making such Third Party Statements, and do not represent or reflect the opinions, advice, criticisms, offers or other information of CareerLearning or any of its affiliates.  CareerLearning makes no endorsement, guarantee, or other statement, express or implied, about such Third Party Statements, including whether any such Third Party Statements are accurate, complete, timely, corroborated, or otherwise useful or appropriate for any use or circumstance. CareerLearning is able to move, remove or edit any Content posted, uploaded, or referenced by you without notice and may choose to, but is under no obligation, to moderate content.

Violation of These Terms. By accessing the Site or otherwise becoming subject to these Terms, you understand and agree that in CareerLearning’s sole discretion, and without prior notice, upon any violation of these Terms, as may be determined in the discretion of CareerLearning, your access to this Site may be terminated, any orders, products or services, whether or not ordered through this Site, may be suspended or cancelled, and CareerLearning may exercise any other remedy available under applicable law and/or these Terms.  Further, by accessing this Site, you agree to be fully liable, to the greatest extent allowed by applicable law, for any breach of these Terms, violation of the rights of CareerLearning, violation of the rights another user, or any breach of any applicable User Agreement. You further agree that monetary damages may not provide a sufficient remedy for any such violations and you consent to injunctive or other equitable relief with respect to any such violations. CareerLearning may release user information about you if required by law or subpoena, or if release of the information is necessary or appropriate to address an unlawful or harmful activity, as determined in the discretion of CareerLearning. CareerLearning is not required to provide any refund to you if your rights and access to the Site are terminated pursuant to the provisions of these Terms.

Indemnification. By accessing the Site or otherwise becoming subject to these Terms, you agree to defend, indemnify, save and hold harmless CareerLearning and its affiliates and licensees and its and their respective owners, directors, managers, officers, employees, agents, successors, and assigns (each a “Protected Party” and collectively the “Protected Parties”) from and against all liabilities, claims, damages and expenses, including reasonable attorneys’ and expert witnesses’ fees as incurred, arising out of your use of the Site, alleged violation of these Terms, and/or use of any products or services you may have obtained from or through CareerLearning.  

Disclaimers. THIS SITE AND ANY INFORMATION CONTAINED IN THIS SITE DO NOT CONSTITUTE LEGAL ADVICE, AND MUST NOT BE RELIED UPON AS SUCH. YOU USE THIS SITE AND THE PRODUCTS AND SERVICES OFFERED ON THIS SITE AT YOUR OWN RISK. ALL INFORMATION, CONTENT, PRODUCTS AND SERVICES OFFERED THROUGH THIS SITE, INCLUDING BY THIRD-PARTY PROVIDERS, ADVERTISERS AND SPONSORS ON THIS SITE, IS PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR REPRESENTATION OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, FREEDOM FROM VIRUSES OR HARMFUL CODE, TITLE AND/OR NON-INFRINGEMENT.

IN NO EVENT WILL CAREERLEARNING OR ANY PROTECTED PARTY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO USE OF THIS SITE OR ANY OF THE PRODUCTS OR SERVICES OFFERED THROUGH THIS SITE, OR ANY OTHER HYPERLINKED SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST REVENUES, LOST PROFITS, LOSS OF PROSPECTIVE ECONOMIC ADVANTAGE OR OPPORTUNITY, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR DATA  ARISING OUT OF THE USE OR MISUSE OF OR INABILITY TO USE ANY SITE OR SITE INFORMATION, CONTENT, DOCUMENTS OR SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  BY ACCESSING THE SITE, YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY AGAINST CAREERLEARNING IS TO DISCONTINUE USE OF THE SITE, INCLUDING ANY HYPERLINKED SITES, AND TO DISCONTINUE USE OF PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND ANY HYPERLINKED SITES. CERTAIN STATE LAWS DO NOT ALLOW EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OR LIMITATIONS ON IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE OTHER RIGHTS, WHICH COULD VARY BY JURISDICTION.

Without limiting the above disclaimers, CareerLearning and the Protected Parties: (1) make no warranties or representations whatsoever concerning this Site or any other Internet site, the access to, or the availability or use of, this Site or any other Internet Site, the information and content from whatever source posted on or referred to in this Site or any other Internet site or the accuracy, completeness or timeliness of such information or content; (2) do not warrant or represent that your access to, or use of, this Site or any other Internet site will be uninterrupted or free of errors or omissions, that defects will be corrected, or that this Site or any other Internet site is, or the information or content from whatever source available for use or downloading are, free of computer viruses, worms, Trojan horses or other harmful components; (3) do not represent or warrant that any services or products listed on, or accessed through, this Site will be available for purchase or not withdrawn at any time and makes no representation or warranty of any kind whatsoever concerning such products or services; and (4) do not represent or warrant the accuracy, functionality or specifications or any other aspect of items from whatever source posted or accessed through this Site. CareerLearning has no obligation to update any information or content on this Site. Accordingly, CareerLearning, its subsidiaries, affiliated companies and joint partners assume no responsibility regarding the accuracy of the information or content provided on this Site. Any use of the information or content provided on this Site is done at your own risk. Although information and Content may be available through the Sites, you should not construe such information and content as expressing the opinions of or endorsement by CareerLearning or its employees, affiliates, agents and representatives. You alone bear the responsibility of evaluating any information or Content available on the Sites. In exchange for using such information or content, you hereby agree to release CareerLearning from any claim and to not hold CareerLearning liable for any possible claim for damages arising from any decision you may make based on information or content available on the Sites.

The above limitations of liability reflect the allocation of risk between the parties, and will survive and apply even if any limited remedy specified in these Terms is found to have failed of its essential purpose. The limitations of liability provided in these Terms inure to the benefit of CareerLearning, and/or their respective suppliers. If, notwithstanding the limitations of liability above, CareerLearning or any Protected Party is found liable for any loss or damage which arises out of or is in any way connected with any products or services or operation of this Site, then the liability of CareerLearning will in no event exceed, in the aggregate, the lesser of (a) the service fees you paid to CareerLearning in connection with such transaction(s) on this Site, or (b) One-Thousand Dollars (US$1000.00) (or the equivalent in local currency).

Remedies for Breach. If CareerLearning has reason to believe that you have engaged in any of the prohibited activities or have otherwise breached your obligations under these Terms, or as otherwise allowed in these terms, CareerLearning may terminate, suspend or limit your access to or use of the Site; notify law enforcement, regulatory authorities, impacted third parties, and others as we deem appropriate; refuse to provide access to the Site to you in the future; and/or take legal action against you. In addition, CareerLearning, in its sole discretion, reserves the right to terminate your access to the Site for any reason and at any time.

Waiver of Jury Trial. All parties agree to waive any right to have a jury participate in the resolution of any dispute or claim between the parties or any of their respective affiliates or employers or any other intended beneficiary arising under or relating to these Terms and the use of the Site.

Waiver of Class Action Claims. All parties agree to waive any right to assert any dispute or claim against the other party or any other intended beneficiary arising under or relating to these Terms or the Site as a class action.

No Waiver. CareerLearning shall not be deemed to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed by an authorized representative of CareerLearning.  No delay or omission on the part of CareerLearning in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies.  A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.

Site Modifications. CareerLearning may, in its discretion, change, limit or remove all or portions of the Site.  CareerLearning may also limit the availability of the Site temporarily or permanently.

Modifications to these Terms. CareerLearning may add to or otherwise modify these Terms (in whole or in part) at any time.  Such changes are at CareerLearning’s discretion, and such additions or modifications shall be effective immediately upon posting to the Site.  By using the Site after such additions or modifications are posted, you are agreeing to accept and comply with the Terms as modified.

General.  These Terms, as well as any other rules, procedures or protocols established by CareerLearning (including the Privacy Policy) will, to the extent inconsistent with the terms of previous agreements and arrangements between you or your organization and CareerLearning, whether written or oral, will supersede such agreements and arrangements with respect to the subject matter they address.  CareerLearning and each of the Protected Parties shall be considered to be beneficiaries of these Terms and shall each have the right to enforce the provisions of these Terms directly, jointly or on its own behalf.  No waiver of any term, right or obligation set out in these Terms, whether by CareerLearning or by any one or more of the Protected Parties, shall be valid unless in writing and signed by the waiving party or parties.  Any such written waiver of any such term, right or obligation shall not be deemed to be a waiver of any other term, right or obligation hereunder.  To the extent any provision of these Terms, including without limitation any disclaimers set forth herein, is deemed to be unenforceable as a matter of law, all remaining provisions of these Terms shall remain in effect as written.  Section headings are provided solely for convenience and shall not be given any legal import.

Contact and Inquiries.  If you have any questions regarding these Terms or use of the Site generally, please contact CareerLearning at support@careerlearning.com 

Privacy Policy. These Terms include the terms and conditions set forth in  CareerLearning’s Privacy Policy. Accordingly, by using this Site, you affirmatively acknowledge that you have read, understood and agree to be legally bound by these Terms as well as the terms of CareerLearning’s Privacy Policy.

Notice for California Residents. Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please contact us at: CareerLearning, 800-944-7668

9901 Brodie Lane Ste 160 #285 Austin, TX 78748.

support@careerlearning.com

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at:

1625 North Market Blvd.

Sacramento, CA 95834

(916) 445-1254 or (800) 952-5210

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