ChatGPT can make difficult employee conversations easier. Learn how.

Artificial intelligence can be an immediate and trusted advisor to HR professionals and managers who must have difficult conversations with employees. With just a few phrases jotted in a chat box, even on a smartphone, AI can quickly provide a personalized blueprint of what to say, role-play the conversation, and check for compliance red flags. To use this technology effectively, you need to know what prompts to enter, how to interpret the output, and how to personalize the response.

• How can artificial intelligence help you prepare for a difficult conversation?
• How does role-playing with ChatGPT work?
• What prompts can you use to get the guidance you need?
• Can ChatGPT provide a script you can follow?
• How can you adapt language, tone, and approach for your situation?
• How can AI tools help with follow-up after a conversation?

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We are offering the ChatGPT for HR Certification here.

• Human resources professionals
• Business owners
• Operations managers
• Employee relations staff
• Senior management
• Chief executives
• Executive directors
• Vice presidents and directors
• Plant managers
• Safety managers
• Location managers
• Division supervisors
• Managers
• Supervisors
• Legal counsel
• Contract managers
• Program directors
• Recruiting and hiring staff
• Marketing staff

• This program has been approved for 1.5 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
• This program is valid for 1.5 PDCs for the SHRM-CP or SHRM-SCP.