Management 101 Certification: Essential Skills for Managers
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Management 101 Certification: Essential Skills for Managers
Expert Presenter:
The majority of managers are promoted from within. Your employees' advancements show your dedication to them. Recent promotions also provide a boost in energy and hopefully contribute to leadership that is crucial to your company's growth. All of these are positive, but there are also risks. One of the biggest problems is that your managers are unlikely to be familiar with employment laws and regulations, as well as acceptable methods of hiring, managing, and terminating employees. Without this background, they pose a significant legal risk to your organization. It only takes one staff management error to derail operations and cost your organization millions of dollars. Wendy Sellers our expert speaker has more than 25 years of hands-on HR experience and holds a Master’s degree in human resources. She will discuss strategies for reducing these very real risks through basic management training. During this 3-session manager training program, Wendy will provide your managers with the knowledge and training they need to effectively supervise the employees they are responsible for. Additionally, she will discuss communication styles and how the spoken word can reduce or increase risks. By using this information, your managers will be in a better position to make the right management decisions. Furthermore, they will be able to reduce the risks and potential liability associated with their actions.
What your managers will learn
During this informative 3-session certification series, our expert speaker will discuss:
- Federal employment law basics, including leave and discrimination
- How to address performance and behavior challenges
- How to hire stars and terminate underperformers
- Mastering communication styles
- Seeking advice and counsel from HR before acting unilaterally
- Treading lightly when uncertain about how to proceed with a problem employee
What Your Managers Will Also Receive
- PDFs of each of the presentation slides and any other handout materials distributed by the speaker
- Certification upon successful completion of the program
- One free examination attempt
- New knowledge which will help managers qualify for promotions
Management 101 Certification: Essential Skills for Managers Sessions Outlines
Webinar 1: Federal Employment Law Basics
- Wage and hour laws
- Classification of employees
- Americans with Disabilities Act (ADA)
- Family and Medical Leave Act (FMLA)
- Harassment
- Discrimination
Webinar 2: Hiring, Performance, and Termination Management
- Recruiting strategies
- Interview practices and appropriate questions
- Onboarding practices
- Performance reviews
- Behavior issues
- Termination
Webinar 3: Communication and Risk Mitigation
- Tactics to communicate consistently and effectively
- Comments and commitments to avoid
- Essential HR metrics
- Safety obligations of employers
- Workers compensation
- Best practices to avoid lawsuits