Earn your Volunteer Management Certification and fast track your skills. Transform your volunteer program this year!

In the modern era, new volunteers are a high priority for nonprofits as organizations seek to continue delivering services, generating awareness, and raising funds. Volunteers are a way to add to what your staff can accomplish.

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Whether your organization has a few occasional volunteers or a robust volunteer program, effective management is critical. You need to recruit volunteers, identify appropriate roles, ensure high productivity, and retain them. To help you accomplish these goals, we are offering a certification program packed with new ideas and best practices:

Volunteer Management Certification

Session 1: Preparing Your Organization For Working With Volunteers

• Key policies to protect your organization and your volunteers
• How to mitigate common risks related to volunteers
• The Volunteer Protection Act of 1997

Session 2: Building Your Volunteer Management Infrastructure

• Needs assessment to determine appropriate volunteer placements
• Job descriptions for a variety of volunteer roles
• Differentiating between volunteer and staff roles

Session 3: Recruiting And Orienting Volunteers

• What motivates people to volunteer
• Thorough volunteer orientation planning
• Screening for volunteers

Session 4: Managing And Engaging Volunteers

• Supervision for volunteers
• Ways to motivate and recognize volunteers
• Methods for addressing challenging volunteer behaviors

• Fundraising professionals
• Volunteers with planned giving responsibilities
• Development directors
• Communications directors
• Communications staff
• Executive directors
• Members of fundraising committees
• Board members involved in fundraising
• Major gift directors
• Planned giving coordinators