Volunteer Management Certification

Nonprofit volunteer expert Stephanie Cory will reveal secrets that will enable you to build a productive, cost-free team to help your organization achieve its mission. You will learn how to power your nonprofit while advancing your career with a meaningful certification.

Topics Covered

  • Preparing Your Organization For Working With Volunteers
  • Building Your Volunteer Management Infrastructure
  • Recruiting And Orienting Volunteers
  • Managing And Engaging Volunteers
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Training Overview

Earn your Volunteer Management Certification and fast track your skills. Transform your volunteer program this year!

In the modern era, new volunteers are a high priority for nonprofits as organizations seek to continue delivering services, generating awareness, and raising funds. Volunteers are a way to add to what your staff can accomplish.

Whether your organization has a few occasional volunteers or a robust volunteer program, effective management is critical. You need to recruit volunteers, identify appropriate roles, ensure high productivity, and retain them. To help you accomplish these goals, we are offering a certification program packed with new ideas and best practices:

Volunteer Management Certification

Session 1: Preparing Your Organization For Working With Volunteers

  • Key policies to protect your organization and your volunteers
  • How to mitigate common risks related to volunteers
  • The Volunteer Protection Act of 1997

Session 2: Building Your Volunteer Management Infrastructure

  • Needs assessment to determine appropriate volunteer placements
  • Job descriptions for a variety of volunteer roles
  • Differentiating between volunteer and staff roles

Session 3: Recruiting And Orienting Volunteers

  • What motivates people to volunteer
  • Thorough volunteer orientation planning
  • Screening for volunteers

Session 4: Managing And Engaging Volunteers

  • Supervision for volunteers
  • Ways to motivate and recognize volunteers
  • Methods for addressing challenging volunteer behaviors
Recommended Audience
Who Should Attend?
  • Fundraising professionals
  • Volunteers with planned giving responsibilities
  • Development directors
  • Communications directors
  • Communications staff
  • Executive directors
  • Members of fundraising committees
  • Board members involved in fundraising
  • Major gift directors
  • Planned giving coordinators
What's included
Training includes
  • Certificate of Attendance
  • All resources and training materials

Expert Presenter

Stephanie Cory
  • Works with nonprofit organizations of all sizes to strengthen governance and fundraising
  • Served in executive director, development, and program management roles
  • Adjunct faculty member for Villanova University’s College of Professional Studies, teaching nonprofit topics
  • Certified Fundraising Executive (CFRE)
  • Chartered Advisor in Philanthropy (CAP®) from the American College of Financial Services
  • Certified Governance Trainer through BoardSource
  • Licensed consultant through the Standards for Excellence® Institute