Best Practices for Professional Email and Chat Messaging Etiquette
Nationally recognized communication authority Jeannie Davis will help you enhance your email etiquette skills and boost your productivity during text-based interactions with your customers. She’ll share 13 tips to help you manage email more successfully and 10 insights to stimulate positive chat messaging experiences.
What You'll Learn
- How should you format professional emails?
- What is the proper use of a variety of important email fields?
- How can you find increase the value of email communication?
- What ten practices will enhance your text-based conversations?
- How can you improve live chat productivity, speed, and professionalism?
- How do active listening skills impact your chat messaging experience?
On-Demand
Regular price
$224.00
Regular price
Sale price
$224.00
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per
INFORMATION
Training Overview
Recommended Audience
Who Should Attend?
APPROVAL AND VALIDITY
Credits
- President of Now Hear This, a communications training company located in Aurora, Colorado
- Influential speaker and trainer
- Award-winning author of Beyond Hello, A Practical Guide For Excellent Telephone Communication and Quality Customer Service
- Contributing author in Real World Customer Service Strategies That Work
- Active 26-year member of the National Speakers Association (NSA)
- Chairperson for the Aurora Commission for Older Adults (OCFOA)
- Secretary of the Board of Directors for Open Door Youth Gang Alternatives