Customer Service 101: Communication Toolbox Certification
Nationally recognized communication authority Jeannie Davis will lead this comprehensive series. You will learn how to build a foundation of stellar customer service.
Benefits of Certification
- Enhance your interpersonal communication skills
- Immediately achieve a higher standard of customer service excellence
- Demonstrate your knowledge to managers and colleagues
- Earn a prestigious certification and propel your career
On-Demand
Certification
Regular price
$374.00
Regular price
Sale price
$374.00
Unit price
per
INFORMATION
Training Overview
Recommended Audience
Who Should Attend?
APPROVAL AND VALIDITY
Credits
- President of Now Hear This, a communications training company located in Aurora, Colorado
- Influential speaker and trainer
- Award-winning author of Beyond Hello, A Practical Guide For Excellent Telephone Communication and Quality Customer Service
- Contributing author in Real World Customer Service Strategies That Work
- Active 26-year member of the National Speakers Association (NSA)
- Chairperson for the Aurora Commission for Older Adults (OCFOA)
- Secretary of the Board of Directors for Open Door Youth Gang Alternatives