How To Follow The ADA Interactive Process

Legal expert Melissa Fleischer will share practical steps to engage the interactive process to meet legal requirements and accommodate employees. You will learn how to limit liability while serving the diverse needs of employers, employees, and applicants.

What You'll Learn

  • What do the latest ADA guidance and cases reveal?
  • When must the interactive process be used?
  • When is it unsafe to engage?
  • How can you deal with uncooperative employees who derail the process?
  • How long must the interactive process be continued?
  • How many alternative accommodations must you offer?
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INFORMATION
Training Overview

Not Following the ADA Interactive Process can Bring Lawsuits. Learn how to comply with the 2024 laws and regulations.

Requests for reasonable accommodations under the Americans with Disabilities Act (ADA) continue to increase. At the same time, government regulators are scrutinizing employers to ensure they comply with evolving laws and regulations.


You need to understand how the ADA applies to specific employees, applicants, and situations. You are required to follow an “interactive process” to determine what “reasonable” accommodations must be made. The EEOC and courts provide conflicting and evolving guidance about the requirements. 

  • What do the latest ADA guidance and cases reveal?
  • When must the interactive process be used?
  • When is it unsafe to engage?
  • How can you deal with uncooperative employees who derail the process?
  • How long must the interactive process be continued?
  • How many alternative accommodations must you offer?
Recommended Audience
Who Should Attend?
  • Human resources professionals
  • Benefits administrators
  • Managers
  • Supervisors
  • Training leaders
  • In-house counsel
  • Financial officers
  • Business owners
  • Plant managers
  • Clinical staff
  • Operations managers
  • Safety managers
  • Employee relations staff
APPROVAL AND VALIDITY
Credits
  • This program has been approved for 1.0 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
  • This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP.
About

Expert Presenter

Melissa Fleischer
  • Management-side employment attorney
  • Over twenty years of experience representing clients in employment law discrimination litigation
  • President and Founder, HR Learning Center LLC, an organization that offers training seminars, webinars, and consulting on a wide range of workplace and human resources issues
  • JD Degree from the George Washington University School of Law