Not Following the ADA Interactive Process can Bring Lawsuits. Learn how to comply with the 2024 laws and regulations.

Requests for reasonable accommodations under the Americans with Disabilities Act (ADA) continue to increase. At the same time, government regulators are scrutinizing employers to ensure they comply with evolving laws and regulations.

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You need to understand how the ADA applies to specific employees, applicants, and situations. You are required to follow an “interactive process” to determine what “reasonable” accommodations must be made. The EEOC and courts provide conflicting and evolving guidance about the requirements. 

• What do the latest ADA guidance and cases reveal?
• When must the interactive process be used?
• When is it unsafe to engage?
• How can you deal with uncooperative employees who derail the process?
• How long must the interactive process be continued?
• How many alternative accommodations must you offer?

• Human resources professionals
• Benefits administrators
• Managers
• Supervisors
• Training leaders
• In-house counsel
• Financial officers
• Business owners
• Plant managers
• Clinical staff
• Operations managers
• Safety managers
• Employee relations staff

• This program has been approved for 1.0 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
• This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP.