Healthcare Operations Excellence

11-11-24 to 11-14-24 or 01-13-25 to 01-16-25.

4 Live Sessions each 60 Minutes. 12:30 EST.

A Digital Health study found that 25% of healthcare organizations experience operational inefficiencies due to outdated processes and inadequate communication across departments, leading to increased patient wait times and reduced quality of care.

This program is designed to offer practical, advanced strategies that benefit professionals at all levels by providing up-to-date insights and methodologies in operations. Our sessions explore the latest healthcare compliance topics, how to find and use data to mitigate risk, and how to plan for and implement a patient safety protocol. You’ll also get expert tips on how to have an active voice in leading process improvement initiatives. This series is perfect for management, individuals, and teams looking for ways to advance operational procedures, and ultimately patient outcomes.

What You’ll Learn

  • Advanced Compliance Strategies: Stay ahead with the latest healthcare compliance practices.
  • Risk Mitigation Through Data: Learn to find and leverage data to manage risks proactively.
  • Patient Safety Protocols: Design and implement comprehensive patient safety protocols.
  • Leadership in Process Improvement: Gain expert tips on leading and influencing process improvement initiatives.
  • Operational Excellence: Develop strategies to enhance operational procedures and elevate patient outcomes.
Healthcare Operations Excellence
Live Session
Series

4 Live Sessions Each 60 Minutes Monday - Thursday

Date Options

$650.00
Qty
All
On Demand Recordings only (Available November 14)
INFORMATION
Training Overview

Day 1: Risk and Compliance Management

  • Risk Assessment in Healthcare Operations
  • Compliance with Healthcare Regulations
  • Strategic Planning in Healthcare
  • Tools for Effective Healthcare Management
  • Reporting and Documentation


Day 2: Process and Quality Improvement

  • Process Improvement Techniques
  • Lean Management in Healthcare Operations
  • Identifying and Closing Quality Gaps
  • Finding Scientific Evidence for Clinical Improvement
  • Identifying a Focus for Improvement


Day 3: Data-Driven Decision Making

  • Understanding HCAHPS Scores and Their Importance
  • Analyzing Data for Informed Decision-Making
  • Using Measurement Tools to Gain Insight
  • Understanding Process Literacy, Culture, Content, and Systems in Healthcare
  • Implementing Change in Healthcare Settings


Day 4: Safety and Patient Flow Optimization

  • Creating a Culture of Safety
  • Conducting Safety Audits
  • Optimizing Patient Flow
  • Applying Joint Commission Standards
Recommended Audience
Who Should Attend?
  • Healthcare Management
  • Allied Healthcare Workers
  • Risk & Compliance Roles
  • Clinical and Acute Care Settings
  • Process Improvement & Lean Managers
  • Healthcare workers seeking opportunities to advance their role
  • Healthcare workers seeking to enhance their facility’s operational performance
About

Expert Presenter

Justin Bateh, PhD
  • Operations management thought leader
  • Authored two books and contributed 13 articles to prestigious journals
  • Previously served as a Chief Operating Officer (COO), managing a multimillion-dollar budget
  • Garnered cost savings exceeding $15 million by adeptly applying Six Sigma methodologies and a data-centric approach
  • Educated over 8,000 individuals from leading Fortune 500 firms in operations, project management, and data analytics
  • Post-graduate specialization in Applied Statistics

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