ACH Returns: 2 Days vs. 60 Days

How do ACH general returns and extended returns differ? Learn how to work with third-party service providers safely.

Financial institutions face increased regulatory compliance risk as ACH transactions grow. Appropriate handling of general returns vs. extended returns is particularly confusing and subject to scrutiny.

All frontline and operations staff must know what documentation is needed for stop payments and extended returns. You need to handle returns specific to each Standard Entry Class code and must understand the impact on consumer and non-consumer accounts.

• Overview of ACH participants, rights, and responsibilities of an RDFI
• General ACH returns
• Authorization requirements
• Recredit obligations, WSUDs, and extended returns
• Resolution outside of the extended return timeframe