Electronic Banking Officer Certification Program (EBOC)

Financial compliance expert Timothy Dunfey will demystify electronic banking. You will discover how to provide the services that your customers or members demand while protecting your institution from undue risk.

Benefits of Certification:

  • Implement and oversee electronic banking programs
  • Ensure the profitability of these services
  • Manage risks
  • Attract new customers and strengthen relationships
  • Demonstrate your knowledge
  • Advance your career
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Monday, July 15 - Friday, July 19, 2024; 2:00 PM Eastern or Monday, October 7 - Friday, October 11, 2024: 2:00 PM Eastern

5 Sessions scheduled for 60 minutes including question and answer period.

Training Overview

Electronic Banking Officer Certification. Your Gateway to Banking Leadership

Hey, everything's going online these days, right? That's why banks are all about electronic banking. People and companies want to check their money on the go, and they want to know it's safe.

So, what's your bank doing about it? To keep up, you’ve got to offer the latest digital stuff. But be warned, it's not all fun and games. There's a lot of risks—think bad reputation, tough competition, hackers, scams, and all those legal things.

Banks are getting serious about this and hiring people just for electronic banking. If you want to get one of these cool jobs, or you need to handle these kinds of regulations, you’d better know the ins and outs of the game.

Our Electronic Banking Officer Certification program will enable you to:

  • Implement and oversee electronic banking programs
  • Ensure the profitability of these services
  • Manage risks
  • Attract new customers and strengthen relationships
  • Demonstrate your knowledge
  • Advance your career

Electronic Banking Officer Certification Program (EBOC)

Webinar 1: Introduction to Electronic Banking

  • E-banking defined
  • Stored value cards
  • Merchant payments and point-of-sale
  • Online and mobile banking
  • E-Sign

Webinar 2: Fraud and Risk Management

  • How and where fraud happens
  • Logic security measures
  • Computer security incident response
  • Operational security measures
  • The role of compliance in developing and implementing
  • Compliance policy guidance

Webinar 3: Regulatory Landscape for E-Commerce and E-Banking

  • Regulatory and supervisory framework
  • Third-party risk management
  • PCI data security standards
  • Major card networks’ rules

Webinar 4: Role of ACH Networks

  • Key players
  • ACH credits and debits
  • Nacha rules
  • FedNow

Webinar 5: Electronic Banking Outlook for 2024 and Beyond

  • Headwinds in electronic banking
  • Financial institutions’ responses and plans
  • Digital disruptors
  • Central bank digital currencies and stablecoins in payments
Recommended Audience
Who Should Attend?
  • Bank and credit union management
  • CEOs
  • Presidents
  • COOs
  • CFOs
  • Controllers
  • Senior management
  • Managers
  • In-house counsel
  • Bank and credit union operations staff
  • Operations officers and managers
  • Operations staff
  • Back-office personnel
  • CTOs
  • CISOs
  • Information technology officers and managers
  • Electronic banking product and program managers
  • Electronic or digital banking officers and analysts
  • Network administrators
  • Security officers
  • Bank and credit union client- and member-facing staff
  • Business development officers
  • Branch managers
  • Bankers
  • Tellers
  • Relationship managers
  • New account representatives
  • Call center personnel
  • Bank and credit union compliance and audit personnel
  • Compliance officers
  • Risk officers and managers
  • BSA/AML officers
  • Anti-fraud personnel
  • Compliance staff
What's included
Training includes
  • Electronic Banking Officer Designation
  • All resources and training materials

Expert Presenter

Timothy Dunfey
  • Financial crimes compliance attorney and consultant with over 20 years of experience in financial services management, sales, operations, and compliance
  • Currently overseeing legal and compliance matters for a credit card company
  • Previously Compliance Officer at Citibank, overseeing EDD for the highest risk customers, and Deputy BSA Officer at Great Florida Bank
  • As a consultant with Promontory Financial Group, represented boards regarding regulatory deficiencies, managed numerous FCC improvement projects, and conducted audits and risk assessments across a wide variety of financial institutions J.D. degree