Electronic Banking Officer Certification Program (EBOC)

Financial compliance expert Timothy Dunfey will demystify electronic banking. You will discover how to provide the services that your customers or members demand while protecting your institution from undue risk.

Benefits of Certification:

  • Leadership in Digital Banking
  • Risk Mitigation
  • Profitability
  • Customer Attraction and Retention
  • Demonstrate Your Expertise
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Monday, July 15 - Friday, July 19, 2024; 2:00 PM Eastern or Monday, October 7 - Friday, October 11, 2024: 2:00 PM Eastern

5 Sessions scheduled for 60 minutes including question and answer period.

Training Overview

Advance Your Banking Career. Electronic Banking Officer Certification

In today's rapidly evolving financial landscape, electronic banking has become the cornerstone of modern banking operations. As individuals and businesses increasingly seek convenient, secure ways to manage their finances, it's crucial for financial institutions to stay ahead of the curve.

The Electronic Banking Officer Certification program is your gateway to mastering electronic banking and positioning yourself as a leader in the field. This comprehensive program equips you with the knowledge and skills to navigate the digital realm of banking effectively.

Here's why our program is essential for your career:

  • Leadership in Digital Banking:

Gain the expertise to implement and oversee electronic banking programs, putting you at the forefront of innovation.

  • Risk Mitigation:

Learn how to manage risks effectively, safeguarding your institution's reputation and financial well-being.

  • Profitability:

Discover strategies to ensure the profitability of electronic banking services, driving growth for your

  • Customer Attraction and Retention:

Acquire the tools to attract new customers and strengthen relationships with existing ones.

  • Demonstrate Your Expertise:

Showcase your knowledge and commitment to excellence with a prestigious professional designation.

Our five-session Electronic Banking Officer Certification Program covers crucial topics in electronic banking, including:

Electronic Banking Officer Certification Program (EBOC)

Webinar 1: Introduction to Electronic Banking

  • E-banking defined
  • Stored value cards
  • Merchant payments and point-of-sale
  • Online and mobile banking
  • E-Sign

Webinar 2: Fraud and Risk Management

  • How and where fraud happens
  • Logic security measures
  • Computer security incident response
  • Operational security measures
  • The role of compliance in developing and implementing
  • Compliance policy guidance

Webinar 3: Regulatory Landscape for E-Commerce and E-Banking

  • Regulatory and supervisory framework
  • Third-party risk management
  • PCI data security standards
  • Major card networks’ rules

Webinar 4: Role of ACH Networks

  • Key players
  • ACH credits and debits
  • Nacha rules
  • FedNow

Webinar 5: Electronic Banking Outlook for 2024 and Beyond

  • Headwinds in electronic banking
  • Financial institutions’ responses and plans
  • Digital disruptors
  • Central bank digital currencies and stablecoins in payments
Recommended Audience
Who Should Attend?
  • Bank and credit union management
  • CEOs
  • Presidents
  • COOs
  • CFOs
  • Controllers
  • Senior management
  • Managers
  • In-house counsel
  • Bank and credit union operations staff
  • Operations officers and managers
  • Operations staff
  • Back-office personnel
  • CTOs
  • CISOs
  • Information technology officers and managers
  • Electronic banking product and program managers
  • Electronic or digital banking officers and analysts
  • Network administrators
  • Security officers
  • Bank and credit union client- and member-facing staff
  • Business development officers
  • Branch managers
  • Bankers
  • Tellers
  • Relationship managers
  • New account representatives
  • Call center personnel
  • Bank and credit union compliance and audit personnel
  • Compliance officers
  • Risk officers and managers
  • BSA/AML officers
  • Anti-fraud personnel
  • Compliance staff
What's included
Training includes
  • Electronic Banking Officer Designation
  • All resources and training materials

Expert Presenter

Timothy Dunfey
  • Financial crimes compliance attorney and consultant with over 20 years of experience in financial services management, sales, operations, and compliance
  • Currently overseeing legal and compliance matters for a credit card company
  • Previously Compliance Officer at Citibank, overseeing EDD for the highest risk customers, and Deputy BSA Officer at Great Florida Bank
  • As a consultant with Promontory Financial Group, represented boards regarding regulatory deficiencies, managed numerous FCC improvement projects, and conducted audits and risk assessments across a wide variety of financial institutions J.D. degree