Electronic Banking Officer Certification Program (EBOC)

Advance Your Banking Career. Electronic Banking Officer Certification

In today's rapidly evolving financial landscape, electronic banking has become the cornerstone of modern banking operations. As individuals and businesses increasingly seek convenient, secure ways to manage their finances, it's crucial for financial institutions to stay ahead of the curve.

The Electronic Banking Officer Certification program is your gateway to mastering electronic banking and positioning yourself as a leader in the field. This comprehensive program equips you with the knowledge and skills to navigate the digital realm of banking effectively.

Here's why our program is essential for your career:

• Leadership in Digital Banking:

Gain the expertise to implement and oversee electronic banking programs, putting you at the forefront of innovation.

• Risk Mitigation:

Learn how to manage risks effectively, safeguarding your institution's reputation and financial well-being.

• Profitability:

Discover strategies to ensure the profitability of electronic banking services, driving growth for your
institution.

• Customer Attraction and Retention:

Acquire the tools to attract new customers and strengthen relationships with existing ones.

• Demonstrate Your Expertise:

Showcase your knowledge and commitment to excellence with a prestigious professional designation.

Our five-session Electronic Banking Officer Certification Program covers crucial topics in electronic banking, including:

Electronic Banking Officer Certification Program (EBOC)

Webinar 1: Introduction to Electronic Banking

• E-banking defined
• Stored value cards
• Merchant payments and point-of-sale
• Online and mobile banking
• E-Sign

Webinar 2: Fraud and Risk Management

• How and where fraud happens
• Logic security measures
• Computer security incident response
• Operational security measures
• The role of compliance in developing and implementing
  E-banking
• Compliance policy guidance

Webinar 3: Regulatory Landscape for E-Commerce and E-Banking

• Regulatory and supervisory framework
• Third-party risk management
• PCI data security standards
• Major card networks’ rules

Webinar 4: Role of ACH Networks

• Key players
• ACH credits and debits
• Nacha rules
• FedNow

Webinar 5: Electronic Banking Outlook for 2024 and Beyond

• Headwinds in electronic banking
• Financial institutions’ responses and plans
• Digital disruptors
• Central bank digital currencies and stablecoins in payments